Gravity Internet is a New Zealand-based internet service provider specializing in delivering satellite broadband to rural and remote areas. Established in 2017, the company has focused on bridging the digital divide by offering affordable and flexible internet solutions to communities often overlooked by traditional providers.
Understanding Gravity Internet
Company Overview
Gravity Internet was founded to address the lack of reliable internet connectivity in New Zealand’s rural regions. By leveraging satellite technology, Gravity Internet provides consistent internet access to areas where conventional broadband infrastructure is unavailable.
Mission and Vision
The company’s mission is to ensure that every New Zealander, regardless of location, has access to dependable internet services. Gravity Internet envisions a connected nation where rural communities can enjoy the same digital opportunities as urban centers.
Services Offered by Gravity Internet
Satellite Broadband Plans
Gravity Internet offers a range of satellite broadband plans tailored to meet the diverse needs of rural households and businesses. These plans are designed to provide reliable internet connectivity for various online activities, including browsing, streaming, and communication.
Flexible Contract Options
Understanding the unique circumstances of rural customers, Gravity Internet provides flexible contract terms, including both long-term and open-term agreements. This flexibility allows customers to choose plans that best suit their needs and financial situations.
Optional Landline Services
For customers who require traditional phone services, Gravity Internet offers optional landline packages that can be added to their broadband plans. This add-on ensures comprehensive communication solutions for rural households.
Gravity Internet Plans Overview
| Plan Type | Download Speed | Upload Speed | Data Allowance | Contract Term | Installation Fee |
|---|---|---|---|---|---|
| Basic Satellite Plan | Up to 14 Mbps | Up to 2 Mbps | Capped | 24 months | $999 |
| Unlimited Satellite Plan | Up to 30 Mbps | Up to 10 Mbps | Unlimited | 12 months | $799 |
| Open-Term Plan | Up to 30 Mbps | Up to 10 Mbps | Unlimited | No contract | $1,499 |
Note: Speeds and pricing are indicative and may vary based on location and specific plan details.
Advantages of Choosing Gravity Internet
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Wide Coverage: Gravity Internet’s satellite technology ensures connectivity in areas where traditional broadband is unavailable.
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Affordable Options: The company offers competitive pricing tailored to the needs of rural customers.
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Flexible Contracts: Customers can choose between long-term and open-term contracts based on their preferences.
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Optional Services: Additional services, such as landline options, provide comprehensive communication solutions.
Customer Experiences and Feedback
Gravity Internet has received positive feedback from customers who appreciate the company’s commitment to providing reliable internet services in rural areas. Users have highlighted the following aspects:
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Improved Connectivity: Customers in remote locations report significant improvements in internet access and speed.
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Responsive Support: The company’s customer service is noted for being helpful and responsive to inquiries and technical issues.
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Value for Money: Many users find the pricing of Gravity Internet’s plans to be reasonable, considering the quality of service provided.
Frequently Asked Questions (FAQs)
Q1: Is Gravity Internet available nationwide?
Yes, Gravity Internet provides satellite broadband services across New Zealand, focusing on rural and remote areas lacking traditional broadband infrastructure.
Q2: What equipment is required for installation?
Customers will need a satellite dish and modem, which are provided by Gravity Internet during the installation process.
Q3: Are there data caps on the plans?
Gravity Internet offers both capped and unlimited data plans, allowing customers to choose based on their usage needs.
Q4: Can I add a landline to my broadband plan?
Yes, Gravity Internet offers optional landline services that can be bundled with your broadband plan for an additional fee.
Q5: What is the typical installation timeframe?
Installation times may vary based on location and demand, but Gravity Internet strives to complete installations promptly after plan confirmation.
Conclusion
Gravity Internet plays a crucial role in connecting New Zealand’s rural communities to the digital world. Through its satellite broadband services, the company addresses the unique challenges faced by remote areas, offering reliable and affordable internet solutions. With flexible plans, responsive customer support, and a commitment to bridging the digital divide, Gravity Internet stands out as a valuable provider for those seeking connectivity beyond the reach of traditional broadband networks.
